All About Technology & Troubleshooting

Android phone freezes or won’t respond or turning off itself? Lets fix the problem

Like any computer, a smartphone may sometimes stop responding. An app or an operating system glitch may prevent your android phone from working. A slow or disconnected internet connection can do the same. If your Android phone keeps freezing, won’t respond or turning off itself then you are at the right place. Here we will suggest some common as well as unique solutions to fix an Android phone that keeps freezing or restarting.

Why Android phone keeps freezing?

There are several reasons why an iPhone, Android, or another smartphone might freeze. The culprit may be a slow processor, insufficient memory, or a lack of storage space. Again a glitch or a problem with the software or a particular app, which causes your mobile/phone to freeze frequently. Often, the cause will reveal itself with the corresponding fix. Other times, a basic troubleshooting step may fix the problem without revealing the cause.

Android phone keep freezing or restarting

So if you experiencing similar problem, here how to fix an Android device that freezes or won’t respond.

Restart/reboot your phone

Some time an immediate solution is required for fixing the issue. Temperley many of the time an android smartphone freezes and not respond with an on screen If your phone is frozen with the screen on too, then you have to restart your mobile.

So How Does Restarting Help? A look at Android’s memory management screen. It’s actually really simple: when you restart your phone, everything that’s in RAM is cleared out. All the fragments of previously running apps are purged, and all currently open apps are killed.

For android rebooting purpose,

Hold down the power button for about 30 seconds to restart./reboot (note the procedure may vary depending upon model and brand of the smartphone)

Check for Android updates

It is essential that you download and install the most recent OS updates to keep your device running at its best. The update will still bring improvements, introduce new features, and protect you from the latest security threats. When it comes to your mobile device crashing and rebooting, an OS update may solve the problem/issue.

Not sure how to check and install system updates? Follow these simple steps:

  • Open your phone’s Settings app.
  • Near the bottom, tap System > Advanced > System update.
  • If needed, first tap About phone or About tablet. Or Go to about phone, at top you will see the option of system update.
  • Your update status will appeal steps on the screen.

Install android update

Check storage & clear space!

If your Android is up to date, you may want to check the storage and clear up some space if it is full or nearly full. Anything under 10% free space warrants a cleanout. Deleting unnecessary files and cached data will help ensure your device works properly.

On most phones, you can check how much storage you have available in the Settings app. Your phone can start having issues when less than 10% of storage is free. For clearing some space,

  • Go to settings, then click about phone icon.
  • You will now see the storage option on the front of you click that and firstly clear all cached data now you will have some free space.
  • This might help to prevent your Android/phone from freezing.
  • Also uninstall apps which are not useful, as they may ate your storage as well as ram.

Check for app updates

As some time lower versions of app may create some problems which futher freezes your Android and led for crashing. So it is necessary to check whether all apps are upto or not!

Here how to check and download your update,

  • On your phone, open the Google Play Store app >
  • Tap Menu (that 3dash on your left hand side) = > My apps & games.
  • Apps with available updates are labeled “Update.”
  • If an update is available, tap Update. If more updates are available, tap Update all.

Close apps you’re not using

Although Android manages the memory apps during use, there are occasions such as this that you may want to search for application updates or force the app to stop. This step can help if you observe a particular app that is responsible for your Android crashing and restarting. Also you have to stop the apps which are not useful to you either you can install it too! Closing the app which is not useful may help you to give a better proformance as well as solve the issue. For that purpose just follow some simple steps,

  • Open your phone’s Settings app.
  • Tap Apps & notifications > the app. If needed, tap See all apps or App info.
  • Tap Force stop > OK.

Tip: To help identify which apps are causing problems, make a list of the apps you force stop. Then check whether the problem is solved or not, if the issue is not solved yet we can move futher to see different solutions given below.

Now re-start in safe mode

Although downloading and installing apps is often safe, there are instances when an application causes problems. To detect whether an app is responsible for your device shutting down and rebooting, turn off downloaded apps by restarting your device in Safe Mode.

Here’s how to use Safe Mode with Android smartphone devices: (Note: Steps may differ with different manufacturers.)

  • Turn off your Android device.
  • Press and hold the Power button to start your device.
  • As  soon as you see the start-up screen, press and hold the Volume down key until the device starts into Safe Mode.
  • Your device restarts in Safe Mode and does not load any third-party apps.
  • At this time your Android device might not freeze frequently.

Advanced troubleshooting

If the problem still occurred, go for advanced troubleshooting Consider resetting your phone to factory settings.(Reset your phone to factory settings)

IMPORTANT: A factory data reset will remove all data from your phone. While any data stored in your Google Account will be restored, all apps and their associated data will be uninstalled. Before you perform a factory data reset, we recommend backing up your phone.

If the problem continues while in Safe Mode, consider advanced troubleshooting. This consists of resetting your phone to its factory settings. Please note this is a last resort if all other options have failed. Because this process will delete all apps and data from your Android, it is essential you backup your device.

For factory reset you can follow the following steps.

  • Firstly, Go to settings scroll down and click accounts and sync option then you will see your Google account click on that then click the more icon and remove your Google account.
  • Then again go to settings, click about phone, then select backup and reset icon after that you will view the icon name erase all data(factory data reset) click on that, type any password (if you have one). And then your Android device automatically reset your phone to factory default.

Note: If an app that you downloaded caused the issue and you reinstall that app, the problem could come back.

The factory reset can be said as the last resort or a last option, by doing so the problem should be solved, But if there is some hardware problem such as IC (An integrated circuit, is small chip that can function as an amplifier, oscillator, timer, microprocessor, or even computer memory) or a very slow processor then the problem may come back for that purpose you have to go for a expert hands i.e, a service center or a smartphone repair shops they can help you to find your desired solution.

If your issue has been solved so please let us know from which solution you did that we are happy to hear that from you guys!

Also read:

You might also like

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More