Can’t connect to the App Store to download apps on your iPhone or iPad? Is your device refusing to sign in or getting the message “iPhone won’t connect to App Store” while downloading or update to an app? Well, this is a common problem that mostly occurs if the apple server is down or problem with an Internet connection. But If Apple’s servers and your Internet connection are not the problems, it could be an issue with your device or a software problem is preventing the App Store from loading. Whatever the reason here we have plenty of simple solutions you can try to fix if your iPhone fails to connect with the App Store.
iPhone won’t connect to App Store
Well before applying solutions we recommend Confirm if the App Store is down.
From time to time Apple App Store goes down and no user can access it. This occurs because the company is fixing the outrage servers for better performance. For instance, recently App Store server went down on 4th June 2019 along with Apple Music and Apple Radio. Apple noticed the outrage and they immediately went down to fix it.
The simplest way to check whether the Apple server is working or not is to visit Apple’s System Status Page which has listed all the problems the company’s facing right now. So, if this is your problem, then you just have to wait till the company fixes the problem, you can’t do anything here.
Check your internet connection
This is a very obvious solution, but very important also. You need to make sure that your iPhone is connected to the internet before opening the App Store. And you need a stable working internet connection to connect apple app store to download or update apps. Otherwise, chances you may encounter won’t connect to the App Store issue there.
Well to check your online access, you can open Safari and search for a website like Google. If Safari says there’s a problem with your connection, then you should fix your network and internet connection issue first.
Try another WiFi
Sometimes even the working WiFi won’t be able to access the Apple App Store due to some restrictions. Such as certain websites or services are blocked on the WiFi network. So, in that case, you should use another WiFi network or unblock the restrictions of your current WiFi network.
Check your download settings
Sometimes when you are trying to download the app using 4G or 3G mobile data on your iPhone, then App Store won’t able to download it. That’s not because apps can’t be downloaded with mobile data, it’s that sometimes download apps only using the WiFi feature which won’t let you download the app. So, to fix this problem you have to change the settings of your iPhone App Store and allow apps to download over mobile data also.
Run out of data
Sometimes when you are downloading the app over mobile data and download instantly stops, then it’s the reason could be that your mobile data limit has expired. Unfortunately, on iOS, there’s no straightforward method to check the data usage. So, if your download has stopped abruptly, then it’s a good idea to contact your data service provider and check how much data has been left in your account.
Check if the app is no longer supported
It is possible that if you are trying to update the out-of-date app which is no longer supported by iOS, then you won’t be able to connect with the App Store. In that case, you should try to download a different app to check if this is the cause of your problem. You can try to search the app on the App Store and if it isn’t available, then the app is your problem.
Check the size of an app
If you are struggling to download the app on your iPhone, then you should check the size of your app. That’s because if you are trying to download a large app more than 200 MB over your mobile data, then you won’t be able to do that. To download the larger app, you have to shift to the WiFi network.
Or Bypass the 150MB download restriction on cellular following the steps below.
- Open the Settings app on your iPhone or iPad
- Navigate to General > Date & Time
- Toggle ‘Set Automatically’ to Off
- Tap the Date
- Use the wheel and move the date forward by 2-3 days
- Tap ‘General’ to go back
Try logging out and logging in trick
You can try a simple reset technique to see if your App Store is working again or not. You have to first log out of your App Store and then after few minutes log in. To log out, you need to follow the steps below.
- Open Settings on your iPhone and iTunes & App Store.
- Now, tap over your Apple ID at the top screen and hit the sign out button.
- You can again login from the same screen by using your Apple ID and password.
Clear your memory
You will not be able to download apps on your iPhone may be because your phone’s memory is full, this is a common problem among the older iPhones with low RAM and less storage. Double-tap the Home button and swipe up on the App Store to close the app. Reopen it and see if that fixes the problem. If this doesn’t fix the problem, then you have to off and on to clear some space on your memory or you can delete some unused apps from your iPhone.
Force refresh App Store
Lastly, you can try the force refresh to fix the problem. You can force refresh your App Store by tapping ten times on the bottom navigation bar, but this feature isn’t available in iOS 11 and onwards. However, if you have updated your iOS software, then you can perform force refresh by dragging down on the screen until a spinning icon appears.
Well, you can fix your iPhone that won’t connect to the App Store problem by following any of the above-mentioned solutions. You can try different methods until you won’t able to download your favorite app because this problem is very common and the solution is always very simple.